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Back pain
Virtual visit

Back pain

Get expert care for your back pain by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Back Pain visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your back pain visit

Back pain that persists or keeps coming back deserves a proper evaluation. This visit helps identify the type, the cause, and the right path to recovery.

Back pain is interfering with your sleep, work, or daily activities

Pain has lasted more than a few days and isn't improving with rest

You're experiencing numbness, tingling, or weakness alongside back pain

You've had multiple back pain episodes and want to address the underlying pattern

You're not sure whether you need imaging, physical therapy, or something else

You want a plan that gets you better — not just medication to manage the symptoms

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

What are the most common causes of back pain?

Muscle and ligament strain — from poor mechanics, sudden movement, or prolonged posture — accounts for the majority of acute back pain. Disc herniation, degenerative disc disease, facet joint arthritis, and spinal stenosis are important structural causes. Serious causes (fracture, infection, cancer) are uncommon but require consideration.

When does back pain require imaging?

Most acute back pain does not require immediate imaging — it rarely changes management for non-specific low back pain. Imaging is indicated for red flags: trauma, significant osteoporosis history, fever with back pain, neurological deficits (weakness, numbness, bowel or bladder changes), or pain not improving after 4–6 weeks of appropriate management.

Is bed rest recommended for back pain?

No — evidence consistently shows that staying active produces better outcomes than bed rest. Gentle movement, walking, and continuing normal activities as tolerated accelerate recovery. Prolonged rest leads to muscle deconditioning and often worsens and prolongs symptoms.

When should I see a physical therapist for back pain?

Early PT referral — within the first 2–4 weeks for persistent symptoms — produces better outcomes than delayed referral and significantly reduces progression to chronic pain. PT addresses the underlying mechanical contributors and provides an active recovery program rather than passive symptom management alone.

What side effects are associated with back pain treatments?

NSAIDs carry GI and renal side effect risks with regular use. Muscle relaxants (cyclobenzaprine) cause significant drowsiness. Opioids are not recommended for acute non-specific back pain due to poor evidence and addiction risk. Epidural steroid injections may cause temporary pain flare and blood sugar elevation. PT is very safe. Back Pain visit What to expect from a Back Pain visit
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